How to Remove, disable Flexi Cash on PalmPay

 How to Remove Flexi Cash on PalmPay

Flexi cash


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   PalmPay has change the way it handle mobile payments, offering convenient financial services to its users. One popular feature is Flexi Credit (buy now pay later) which provides quick loans and the ability to make purchases on credit. Palmpay provides the option to enable the loan option for users and also another option to disable it when it's not needed. In this interactive and informative blog post, we will explore the reasons for removing Flexi Credit, provide a step-by-step guide to help you regain control of your finances, and offer alternative solutions for responsible borrowing.

Why Remove Flexi Cash?

            Flexi Cash offers temporary financial relief, in the sense that, you can buy airtime, data , cable subscription and all other services during emergency and it is very fast and you don't need any collateral before you can be approved to get a loan , but it's important to be aware of the potential drawbacks. 

Here are a few reasons why  you might Disable or Remove Flexi cash

  • High interest rates:

 Flexi Credit often comes with high interest rate for new users, Palmpay charges 0.60% interest rate on any loan obtained from Flexicash which some users might consider to be high int terms of interest rate leading to additional financial burdens. By removing it, you can avoid unnecessary interest payments and alleviate the stress of mounting debt.

  • Break the debt cycle:

    Relying too heavily on credit can create a cycle of debt that becomes challenging to break. the more you borrow; the more the interest  and the more the burden of debt cycle.  Removing it allows you to regain control over your finances and establish healthier financial habits.


Read More : how to use flexi credit on palmpay

Step to Removing Flexi Credit on PalmPay

  • Check your current Flexi Cash balance:

     The first step to removing flexcredit on Palmpay is by checking your PalmPay account to determine your outstanding Flexi Credit balance. Understanding the exact amount you owe will give you a clear starting point before moving to the second step

  • Check repayment terms and conditions:

  1.  Open your palmpay application
  2. click on Finance
  3. Click on Flexicash
  4. check your repayment date

Familiarize yourself with the repayment terms and conditions set by PalmPay. Take note of interest rates, repayment periods, and any penalties associated with late payments, Kindly pay off your debt even before the repayment date

  • Choosing the right repayment option:

             After checking how much you are owing and the repayment date of the said amount , the next thing is to provide available option for the repayment so as to clear your loan

            To repay your debt, Kindly follow the following process;

  1. Log in to your palmpay application
  2. click on Finance
  3. check the debt you are owing
  4. click on  Home
  5. Check your account Number (your registered phone number is your account number)
  6. Transfer the amount you are owing to the account number
  7. Click on Finance
  8. Click on REPAY

 once you have successfully Repay your debt you now have the privilege to disable your loan at any time you  feel like removing it

  •  Contacting PalmPay Customer Support:

             If after paying off your debt and you do not find an option to disable Flexi cash on your application , you might consider reaching out to customer care so as to assist you in disabling the feature on your application

Palmpay Flexi cash support Contact Details ; 

Phone number; Nigeria: 23417005700.

                             Ghana: 0800725644 

Email address ; Nigeria: support@palmpay.com.

                           Ghana: supportgh@palmpay.co


 Frequently asked questions (FAQ) on Flexi Credit 

  • What is Flexi Credit on PalmPay?

        Flexi Credit is a feature offered by PalmPay that allows users to access quick loans and make purchases on credit. It provides temporary financial relief but comes with interest rates and repayment terms.

  • Why should I remove Flexi Credit on PalmPay?

        You might consider removing Flexi cash to avoid high interest payments and break the cycle of debt. It allows you to regain control over your finances and establish healthier financial habits.

  •  How can I check my Flexi Credit balance on PalmPay?

         To check your Flexi Credit balance, log in to your PalmPay account , click on Finance , click on flexi cash , check your available within the app. It will display your outstanding balance.

 Can I pay off my entire Flexi Credit balance at once?

Yes, if you have the means to do so, it is advisable to pay off the entire Flexi Credit balance. This helps to increase the flexi limit

 Can I repay Flexi cash loan in installment ?

Yes, If paying off the entire balance at once is not feasible, you can always pay in installment till you are done paying it with minimum of #100 payment

What should I do if I face difficulties in removing Flexi Credit on PalmPay?

If you encounter challenges in removing Flexi Credit, it's important to maintain open communication with PalmPay's customer support. Follow up on your request, keep a record of interactions, and be persistent in seeking resolution.

Are there any penalties for late payments on Flexi Credit?

Yes, there are penalties for repaying late such as;

  1. 1.0% daily interest rate instead of 0.6%
  2. Bad credit score
  3. Unavailability of next loan

Are there alternative solutions to Flexi Credit on PalmPay?

Yes, you can use Ok card instead of Flexi cash which has no interest

How long does it typically take to remove Flexi Credit on PalmPay?

The timeframe for removing Flexi Credit can vary depending on factors such as your repayment strategy and communication with PalmPay. It's important to be proactive and follow up as needed to expedite the process.

Can removing Flexi Credit improve my credit score?

While removing Flexi Credit itself may not directly impact your credit score, responsible repayment and management of credit can positively influence your overall creditworthiness.

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